Accessibility Compliance Statement


Date: 7/27/2022

Date of next review: 7/27/2023

DOCS Education website has been designed and developed with the needs of people with sight loss and disability in mind. It is our policy to ensure that as many people as is practicable, including persons with disabilities, have full and equal access to our public website. This statement refers to the website and not to any product or course sold on the website.

Web accessibility conformance statement

DOCS Education is committed to testing and delivering all web content on the website to WCAG 2.1, level A, and AA compliance. We have achieved this by testing our web pages and content against the new WCAG 2.1 checkpoints and making changes to ensure we meet the new success criteria. strives to conform to the following accessibility standards: Web Content Accessibility Guidelines (WCAG) 2.1 AA, PDF/Universal Accessibility (PDF/UA).

Compatibility is compatible with most major Internet browsers including Chrome, Firefox, and Safari. may not perform optimally on Internet Explorer and older browser versions.

The checkpoints we test against are taken from the technical standard Web Content Accessibility Guidelines 2.1 (WCAG), published by the World Wide Web Consortium (W3C).

We are always working to make improvements to the accessibility and usability of the website, especially where content and delivery are reliant on third-party providers.

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

  • Use the keyboard to navigate screens
  • Increase text size
  • Magnify your screen
  • Change background and text colors
  • Make your mouse pointer more visible (Windows only)

If you are looking for mouse and keyboard alternatives, speech recognition software may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

If you are deaf or hard of hearing, there are several accessibility features available to you.

Closed Captioning

Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. courses and products are not closed captioned.

Volume Controls

Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

Screen Resolution

This website is designed to respond to the size of your screen. Resize your browser to the size that best suits your needs.

Text Contrast

All text on this site has been created to have a contrast ratio over its background of over 4.5:1. This adheres to W3C Accessibility Guidelines 2.0 level AA.


Content images, other than those contained within courses or products, on this site are provided with descriptive ALT attributes. Graphics that are purely decorative in function have empty ALT attributes, to prevent them from displaying on screen readers.


All pages contain a link to the home page, sitemap, and search box. The primary navigation has been built in a consistent fashion to provide clear navigation throughout the site. Secondary navigation is provided for wayfinding through individual sections of the site.


Links have been written to make sense out of context, title tags or spans of text only visible to screen readers have been used to expand on the meaning of short links.

Tips for Browsing

Magnify the Whole Screen

Many web browsers allow you to zoom in on web pages using simple keyboard controls. The magnifier allows you to focus on specific parts of the screen, enlarging the text and other page elements.

For Windows operating systems, press Ctrl and + to zoom in on a web page (Ctrl and – to zoom out)

For Mac operating systems, press Cmd and + to zoom in on a Web page (Cmd and – to zoom out)

Compliance standards (what we test against)

We try our best to ensure we test with a wide range of technologies, but we can’t commit to testing every browser version with every version of assistive technology, nor testing on every operating system version or mobile handset type. We focus on testing with more recent technology, as this enables more security and provides improved accessibility features and accessibility support for users.

Technology we use for testing

We test the website using the following tools:

WAVE Web Accessibility Evaluation Tool:


Third-party functionality and services

In some places on our website, we depend on third parties to deliver functionality and services that we cannot perform ourselves. Wherever possible we work with third parties to ensure that the service they provide achieves conformance with WCAG 2.1 Level AA.

We cannot guarantee that all our third-party applications and services will always remain accessible and usable due to various updates made by third-party suppliers.

If you discover any of our third-party services are not usable please email [email protected].

External links

DOCS is not responsible for the content of external websites, nor any accessibility issues that may be present on those websites.

PDF documents

PDF documents may present accessibility challenges to users of assistive technology. We will therefore provide an alternative format alongside any PDF documents distributed.

Legacy support

While we try to ensure support for older browsers, it is not always possible or feasible to continue this support.

We urge those on legacy systems to upgrade, as this will provide the most optimized and secure browsing experience.


We are committed to the continual improvement of the accessibility of our website. We achieve this by doing the following:

  • Perform regular accessibility audits.
  • Speaking with our customers and incorporating their feedback to improve our services.
  • Keep up with the latest best practices and evolving standards.

Reporting a web accessibility issue

If you experience any accessibility issues while using our website, please let us know by emailing [email protected].

Requesting materials in a different format

If you experience any accessibility issues with any documents found on the DOCS website, please request an alternative format by emailing [email protected].                               


We welcome your feedback on your experience with Email us at [email protected] with any questions or comments you have.