Course Description:
This online course qualifies for 7.5 CE hours.
Selling is a necessary part of doing a business—even dentistry.
The easiest way to lower overhead in a dental practice is to increase production, but that won’t happen without a strong percentage of patients moving forward with their treatment plan. The national case acceptance rate is only 25% which means 3 out of 4 patients walk out your door forever, usually saying the dreaded: “Let me think about it.”
Presented by Anthony Matheny, DDS, this course will teach you and your team the 10 things sales masters do that dentists don’t. You’ll learn how to prepare ahead of a case presentation, exactly what to say and do, and how best to handle all patient objections.
Called “selling with integrity,” there are no shady sales methods taught. This is selling from the heart, not the wallet!
Course Objectives:
- Learn to prepare ahead of a case presentation, increasing the odds of patient acceptance.
- Understand the drawbacks of presenting too many treatment options.
- Identify how to present the fees in a non-shocking way, enabling patients to discover solutions.
- Discover the value of asking questions.
- Learn the first commandment of sales.
- Determine if a patient objection is real or false – and how to overcome it either way.
- Prevent buyer’s remorse and decrease chances of patient refunding before starting.
- Evaluate the reasons why a sale doesn’t go through – and how to proceed.
- Understand the importance of following up with patients who don’t commit right away
By applying what he has learned to dentistry in a way that is positively perceived by his patients, Dr. Matheny was able to increase his case acceptance by 300% compared to the national average. He has made it his mission to help as many dentists as possible in order for more patients to get the dental care they both need and want.
Dr. R. Anthony Matheny is an author, speaker, coach, and expert in dental case acceptance. He recently published the book Pleasant Persistence: Your Key to $ales $uccess and is known for his popular Doctor $ales Academy training program. This course would normally cost approximately $5,000 per office.
All sales are final.
Purchase of this course grants access for one year and requires an internet connection, computer with video and audio capabilities, and in some cases, Adobe Reader to view handouts and articles.
You can download this course and watch it anywhere using the DOCS APP. Get it on Google Play or the Apple Store.
Watch the video and complete the quiz to earn 7.5 CE credit.
Scientific support and additional resources are available here.
550 Practice Management - 7.5 hours
DOCS online courses are available to the purchaser for one year from date of purchase.
No refund of course tuition is available.
